Contact Info - Refund Policy
Our business hours are Monday-Friday 9-5 EST.
You can reach us at:
Please leave any questions in our contact form below and we'll reply by e-mail as soon as we are back in the office.
Refer to our FAQ page or our YouTube videos for additional info during non business hours.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There will be a 20% restocking fee for any returns. This fee covers any and all expense we are out in shipping/packaging on the front end of your order.
If damaged in transit please file a damage claim with the usps or ups whoever the shipper was and we will help to expedite a new item
Customer is responsible to cover return shipping charges.